SugarCRM on Wednesday announced the general availability of Sugar 7.9 with a new quote-generation and management feature that helps users turn opportunities into closed deals. The upgrade provides next-generation reporting capabilities, plus enhanced advanced workflow, which lets users trigger a process based on fields changing to or from specific values. Sugar 7.9 includes additional operators for evaluating text fields, and additional variable user options for record assignment. It also has an improved data query framework.